Privacy Policy
Last Updated: June 5, 2026
Vivid Visuals respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request an estimate, contact us, or use our services.
By using our website or submitting information to Vivid Visuals, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you choose to provide, including:
- Name
- Email address
- Phone number
- Business name
- Vehicle information, such as make, model, year, color, photos, or project details
- Service interests, such as wraps, fleet graphics, tint, ceramic coating, PPF, detailing, signage, or custom graphics
- Messages or details submitted through contact forms, estimate requests, email, phone, or text
We may also collect basic website usage information, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on the website
- General location data
- Referral sources
This information helps us understand how visitors use our website and improve the customer experience.
2. How We Use Your Information
Vivid Visuals may use the information we collect to:
- Respond to your questions or estimate requests
- Schedule consultations, appointments, or services
- Provide quotes and project recommendations
- Communicate about your project
- Send service updates, reminders, or follow-up messages
- Improve our website, services, and customer experience
- Maintain business records
- Protect our website, business, customers, and legal rights
- Share relevant promotions or updates, when permitted by law
We do not sell your personal information.
3. Text Messages, Calls, and Email Communication
If you provide your phone number or email address, we may contact you about your inquiry, estimate, appointment, project, or related services.
You can opt out of marketing emails by using the unsubscribe link, if available, or by contacting us directly. You can opt out of promotional text messages by replying STOP. Standard message and data rates may apply.
4. Vehicle Photos and Project Images
As part of our services, we may take photos or videos of vehicles, wraps, graphics, tint, detailing, ceramic coating, clear bra/PPF, or other completed work.
These images may be used for project documentation, quality control, portfolio examples, social media, advertising, or our website. We do our best to avoid sharing sensitive personal information. If you have concerns about license plates, business details, or identifying information appearing in photos, please contact us.
5. Cookies and Website Tracking
Our website may use cookies or similar technologies to help the site function, analyze traffic, improve performance, and understand how visitors interact with our pages.
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
6. How We Share Information
We may share information with trusted third parties only when necessary to operate our business, such as:
- Website hosting providers
- CRM or contact form platforms
- Email or messaging tools
- Payment processors
- Analytics providers
- Marketing or advertising platforms
- Professional advisors, such as accountants, attorneys, or consultants
- Service providers helping us complete your project
We may also disclose information if required by law, to protect our rights, to prevent fraud, or in connection with a business transfer, merger, or sale.
7. Payment Information
If payments are made online or through a third-party payment processor, payment information may be collected and processed by that provider. Vivid Visuals does not intentionally store full credit card numbers on our website.
8. Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no website, email system, or online transmission is completely secure. You share information with us at your own risk.
9. Data Retention
We keep personal information only as long as reasonably necessary for business, legal, accounting, project documentation, customer service, and operational purposes.
10. Your Privacy Choices
You may contact us to request that we:
- Update your contact information
- Delete certain personal information
- Stop sending marketing messages
- Answer questions about how your information is used
Depending on where you live and whether applicable privacy laws apply, you may have additional rights regarding access, correction, deletion, portability, or opting out of certain uses of personal information. Colorado’s Privacy Act grants Colorado consumers rights such as access, deletion, correction, and the ability to opt out of certain uses like targeted advertising or sale of personal data for covered businesses.
11. Children’s Privacy
Our website and services are intended for adults, vehicle owners, and businesses. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child, we will take reasonable steps to delete it.
12. Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third-party sites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
14. Contact Us
For privacy questions or requests, contact Vivid Visuals at:
Vivid Visuals
8119 Shaffer Pkwy Unit A107
Littleton, CO 80127